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LIVECHAT Contact Center 5.5

LIVECHAT Contact Center 5.5: Live chat software for customer service and online sales through website. LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents. Application helps in recognizing customer needs, monitoring web traffic and providing help with canned answers. It is a solution for companies willing to improve their communication with customers.






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DataTrack System 2.6.1277

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.

support management, trouble ticket, issue tracking, help desk software, helpdesk, work order management, defect tracking, customer support, helpdesk software, call center





LIVECHAT ContactCenter 5.1.11: Software for real time online customer service on the website
LIVECHAT ContactCenter 5.1.11

LIVECHAT ContactCenter is an online customer support software. It enables real time live chat with web site visitors or other operators. ContactCenter contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.

live person, live help software, live help, contact center software, live chat, support software, help desk, communicator, live chat software, live support software, live support, contact center



LIVECHAT Contact Center 5.2.1: Online customer support application for live chat in real time with site agent.
LIVECHAT Contact Center 5.2.1

LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales.

live person, live help software, live help, contact center software, live chat, boldchat, support software, help desk, live chat software, php live, live support software, live support, contact center



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Tag Support Plugin for Media Player and Media Center 1.1

WMP Tag Support Plugin add support for various additional audio files tag formats into Microsoft Media Player v10-11 and Windows Media Center. This plugin allow you to use in Media Player or Media Center popular audio formats like m4a files from your iPod or iTunes, Flac, Ogg, Monkey`s Audio (ape), Wav Pack (wv), Optim Frog.

media center, flac, media player



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StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0

StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message.In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.

relationship, support center, telephony, telephone calls, post it notes, instant messaging, call logging, ecrm, managements, outlook, incidents, helpdesk, support calls



Beyond Remote Support 2007: Provide Remote Desktop Support thru firewalls in seconds via e-mail, chat & web
Beyond Remote Support 2007

Support your customers remotely thru firewalls in seconds using e-mail, chat, or your website. Similar fuctionality to GoToAssist, LogMeIn Rescue and WebEx Support Center at a fraction of the price. BRS runs as a smart client application on your desktop (no logging onto a website!), giving you speed combined with the power of web services. Support unlimited customers/license. Try it for free for 30 days and stop paying exorbitant monthly fees!

remote desktop control, pcanywhere, remote support, remote support software, remote control software, customer support, desktop sharing, helpdesk software, online collaboration, remote solution, remote assistance


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World IT News

  • Software602 Groupware Server 6 Offers Affordable Web Collaboration and Instant Messaging, Plus Integrated Internet Security With Real-Time Spam Filter and Anti-VirusJACKSONVILLE, FL--(Marketwire - July 17, 2008) - Software602, Inc., a leading provider ofall-in-one software for business, today announced the release ofSoftware602 Groupware Server 6.0, a web collaboration server designed forsmall-to-midsize organizations. This new server is based on the previoussuccess of 602LAN SUITE and adds corporate Instant Messaging withsearchable archive, a redesigned web client with RSS support, real-timespam filter using Commtouch RPD technology, and much more.
  • Online Revealed Caribbean Brings Internet Marketing Must Do's to Puerto Rico This SeptemberRegistration is now open for Caribbean Travel Industry professionals for the Online Revealed Caribbean Conference, the unique internet travel marketing event designed to educate the Caribbean tourism community about marketing online.
  • WiMedia Alliance to Speak at Wireless JapanFRISCO, TX--(Marketwire - July 17, 2008) - Who: Tom Siep, Vice President of Finance and Operations for the WiMedia AllianceWhen: Wireless Japan July 22-24, 2008Where: Tokyo Big Sight International Exhibition CenterWhat: Tom Siep to present "World Wide Future of WiMedia" For more information: http://www.expocomm.com/wirelessjapan/ For more information on the WiMedia Alliance, or to speak with a WiMedia spokesperson, please contact Patrick Corcoran at pr@wimedia.org
  • Real-Time Protection Can Mean Getting There FirstBURBANK, CA--(Marketwire - July 17, 2008) - In today's highly competitive marketplace,companies seeking products or services will nearly always seek competitivequotes from two or more vendors or providers. Those providers will then getdown to work to provide a quote as quickly as possible with as low a priceas they can possibly afford. A presentation is then assembled and, at leastwith higher-ticket items, is shown to the prospective client in person sothat a live sales pitch can accompany it. A company will generally decideon the vendor that is offering the most valuable product or services forthe money.
  • Asure Software Announces New iEmployee Time & Attendance Custom Reporting EngineProvides Greater Flexibility and Faster Delivery of Custom Reports